Van Duong Dang-support | Stripe Developers | Page 1

pliant slate Mar 9, 2022, 3:02 PM

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@drowsy summit is this an account related concern?

drowsy summit Mar 9, 2022, 3:05 PM

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HI Toby, yes I'm having problems verifying my account

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my account can't chat live

pliant slate Mar 9, 2022, 3:06 PM

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Sorry, but that isn't something that we can assist with here (Rule #4). Emailing support, as you mentioned you've already done, is the right path and you'll need to wait for a response from them.

drowsy summit Mar 9, 2022, 3:06 PM

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I have emailed support stripe 4 times but have not received an email reply from stripe

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but i don't know why my account can not use live chat on support stripe site

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please help me

pliant slate Mar 9, 2022, 3:16 PM

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Sorry, but I can't. This forum is intended for us to help developers build API-based integrations, so we don't have access to the verification flows to confirm you own the account you're talking about or the tooling to help with account related questions. Our support team is the right group to talk to for these matters.

drowsy summit Mar 9, 2022, 3:23 PM

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But how can i contact with them, because on support stripe, i can not use chat live 😦

short ember Mar 9, 2022, 3:43 PM

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Hello. You can go here: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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We unfortunately cannot help further

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