#ayu-connect

1 messages · Page 1 of 1 (latest)

final crow
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Hi there! I will try my best to help!

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I was wondering if you could provide more information about how you are onboarding your clients?

fresh moth
final crow
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Thank you very much for the links, they are very helpful for me to reproduce what your clients are seeing

fresh moth
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okay makes sense, let me try it out once. This would enable the fields within the form, Correct?

final crow
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This will not enable the fields within the form, instead, this is performed after the clients have created a Connected account.

fresh moth
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sorry, I didn't get you, Where is this going to action though - how is the client going to enter their account info then and where?

does this prompt another page after they fill out the complete form?

final crow
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The collection of these information are not provided within the Account Link, you will have to build an UI or ask the clients to collect these information.

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These are the information you would need to collect from your clients to keep the account enabled.

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These information are required, e.g. to allow payout, when a new regulation comes out for the country

fresh moth
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Hi thanks, I think I can see the info that is required for the client to enable their account on the stripe connect dashboard.

I was just confused why can't the account details field show within the first form we send the client to - along with the rest of the details.

If we ask them to update it later on, on a new UI that might make us look bad. Can you pls confirm if there is no option to show the fields to capture the account info along with other details in the first form only?

final crow
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Thank you very much for your feedback! I will raise it with the team!

fresh moth
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Can you pls let me know about the last part - Can you pls confirm if there is no option to show the fields to capture the account info along with other details in the first form only?