[LBG] India - test connect | Stripe Developers | Page 1

manic summit Mar 8, 2022, 3:29 PM

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The goal is to simulate the live environment as much as possible

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You can retrieve the account to see the onboarding requirements still needed

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https://stripe.com/docs/api/accounts/retrieve

Stripe API reference – Retrieve account – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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It will also show you in the connect section of your dashboard

torpid socket Mar 8, 2022, 3:32 PM

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Ok I see, I have some questions about this, thank you for your help

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I created the Connected Account with type=standard via this call : https://stripe.com/docs/api/accounts/create?lang=curl. Then I create an account link using this call : https://stripe.com/docs/api/account_links/create?lang=curl and the param type=acount_onboarding.

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During the "first onbarding", all information about the company and the managers are asked, but no documents are asked. Once done, the Connected account is "Pending" then "Restricted" because no document has been uploaded

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I have to recreate a seconde account link a few minutes later (in test mode) to be able to upload documents (as the connected account) and validate the account

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This is awful user experience and generate a lot of friction. How to onboard a Standard Connected Account all in once ?

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I mean by all in once : the connected account gives all company details AND documents with the first account link generated

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I think it is the behavior when onbarding Express accounts

manic summit Mar 8, 2022, 3:50 PM

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Ok I see what you mean. Will get to this in a moment

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Need to check something

torpid socket Mar 8, 2022, 3:52 PM

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Sure, thanks

manic summit Mar 8, 2022, 3:56 PM

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Can you provide the request IDs for creating this account and creating the account links?

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

torpid socket Mar 8, 2022, 3:58 PM

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Let me look into it

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To create the connected account: req_R5mjIGZV4VhkbQ

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Link generation : req_J4iHlhXgzwfh6c

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req_GVwbdsBOUS3HFZ

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req_fkyJ0q3lR4ToOG

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3 link creations

manic summit Mar 8, 2022, 4:20 PM

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Looking

torpid socket Mar 8, 2022, 4:22 PM

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Is it tricky ?

manic summit Mar 8, 2022, 4:22 PM

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Just juggling many threads

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Sorry for the delay

torpid socket Mar 8, 2022, 4:25 PM

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No worries

manic summit Mar 8, 2022, 4:28 PM

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So what I think is happening here is the documents are being asked for as proof of identity only as a last resort: https://stripe.com/docs/connect/required-verification-information#additional-information-on-the-account

Required verification information

Learn what required verification information you need to collect for each country when using Connect.

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Only asked for if there's trouble verifying

torpid socket Mar 8, 2022, 4:33 PM

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Is there a way to force the request for documents ?

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Oh I think I have to add some parameters to force it, right ?

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https://stripe.com/docs/connect/required-verification-information#informations-supplémentaires-sur-le-représentant

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But this is only for custom

manic summit Mar 8, 2022, 4:39 PM

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I don't think there's a way to pre-emptively force the collection of that data since the verification process hasn't gone underway yet

torpid socket Mar 8, 2022, 4:43 PM

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That's a problem

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The company that wants to create a connected_account with "complete" status will have to go through the onboarding multiple times ?

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You understand that this is not user friendly at all 😦

hearty silo Mar 8, 2022, 4:46 PM

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Hello 👋 I'm stepping in for @manic summit
Give me a minute to catch up

torpid socket Mar 8, 2022, 4:48 PM

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Hello ! Sure

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With the express account type, documents are asked on the first onboarding link

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All is done with 1 link

hearty silo Mar 8, 2022, 5:00 PM

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I think this has to do with Standard Accounts being basically their own independent Stripe accounts. With Express and Custom you have more control

torpid socket Mar 8, 2022, 5:11 PM

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Arf

hearty silo Mar 8, 2022, 5:13 PM

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However, can you attempt to collect more information up front from your users and provide that info during the initial Account Create call?

torpid socket Mar 8, 2022, 5:20 PM

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This means we have to collect documents ourselves, host them securely, and finally use them when creating call

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Not cool

hearty silo Mar 8, 2022, 5:20 PM

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Not the documents themselves

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The other information.

torpid socket Mar 8, 2022, 5:21 PM

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What do you mean ?

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I have to go, I come back in a few hours, can you keep this thread open please ?

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I'll run some tests on my own

hearty silo Mar 8, 2022, 5:25 PM

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When you crate accounts, you can provide detailed information in the requirements, company, and individual hashes.

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https://stripe.com/docs/api/accounts/create

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You can also try looking into this :https://stripe.com/docs/connect/additional-verifications

#[LBG] India - test connect