mebezac-failed-payments | Stripe Developers | Page 1

open jackal Mar 7, 2022, 5:48 PM

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raven acorn Mar 7, 2022, 5:48 PM

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Example ID: pi_3KZEaj2R3kkGxJkD0qEeNn3v

dawn furnace Mar 7, 2022, 5:49 PM

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hello!

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looking

raven acorn Mar 7, 2022, 5:49 PM

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Hi, thanks!

dawn furnace Mar 7, 2022, 5:55 PM

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the way you have your integration currently is right

but banks work differently and in this case, looks like they're just declining instead of requiring authentication

the right approach is to get your customers back on session and try a new card on the Invoice's PaymentIntent

and if that succeeds, then you can update that card on the Subscription

raven acorn Mar 7, 2022, 6:18 PM

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so using setup intents wouldn't fix this?

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The customers don't want to use a new card, they want to use the business card issued through Santander

dawn furnace Mar 7, 2022, 6:48 PM

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well in this case the decline is from the bank

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there isn't a one-size fit all answer here

raven acorn Mar 7, 2022, 6:49 PM

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Is there any plan at Stripe to become compliant with the new UK law so that this bank doesn't decline the charges?

dawn furnace Mar 7, 2022, 6:50 PM

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don't think this is Stripe being non compliant here tbh

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could be wrong but really we're just talking to the bank and the bank is sending back a decline

raven acorn Mar 7, 2022, 6:50 PM

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ok

#mebezac-failed-payments