#wsbd-dev
teal rune
glass gust
Hi Soma, please help
I just want to set up a customer portal, where a customer can simply cancel or upgrade
As of now, I am being told the customer has to manually ask me to cancel it myself
I am being told from stripe customer support that I have to learn coding or hire a developer, this can't be real right?
teal rune
Hi! Yes Stripe is a technical product that requires some development ressources to implement. That includes setting up a Customer Portal.
If you need help, you can find our "stripe verified experts" here: https://stripe.com/partners/expert-services
glass gust
I have to pay for this?
teal rune
Stripe is a technical product, so it requires some coding. If you are not a developer yourself, you should hire a freelancer to help you.
Otherwise we have some no-code options listed here: https://stripe.com/docs/payments/no-code
glass gust
I set this up
is there a way for customers to cancel my product?
without coding?
if Stripe can't support a simple page where a customer can easily cancel their subscription, why would I or other sellers not move to Paypal?
I have both Paypal and Stripe for selling subscriptions
but this is making me want to go full Paypal
a customer can simply 'cancel' my subscription on paypal, and I didn't need to set up some coding/api
this is really unbelievable for me
plz provide a solution without having to hire a coder
teal rune
I'm sorry I cannot help much. You can either manually cancel the subscription in the Stripe dashboard, or ask a developer to build something that does that automatically for you. There's no other option I'm afraid.