#bachir - webhooks

1 messages ยท Page 1 of 1 (latest)

molten yarrow
#

Hi ๐Ÿ‘‹
Unfortunately that is not something I can do here.

#

Are your webhooks still failing due to a timeout issue?

empty pecan
#

yes, and it's rather critical as we heavily rely on webhooks to provide a proper experience to our users

#

but it must be from heroku's side, so sorry for the disturbance.

molten yarrow
#

Just so I can check, do you have any IDs for the webhook events that failed?

empty pecan
#

this one for example evt_3KZdpLFgrf8fsEG41AoDYS8W

molten yarrow
#

Okay so your endpoint (on the Heroku server) are not responding promptly? Have you tried recreating the webhook to refresh the URL->DNS lookup?

empty pecan
#

We tried last weeke with no luck, I'll give it a try again

#

I created a new one but no luck

molten yarrow
#

๐Ÿ™