Stealth-CustomerPortal

[vast shadow]

You sure that customer has a Subscription? Or maybe your account need some kind of verification

[ocean yarrow]

cus_Jnrnqomj9cz1vy

[vast shadow]

Sorry, to clarify where did you find the option?

in test mode

[ocean yarrow]

I found it in test mode, yes. But I can't find it in live mode.

https://b.stripecdn.com/docs-statics-srv/assets/open-customer-portal.cebb64ccb7a750b262465d7974e81391.png

Open customer portal button is missing in live mode.

[vast shadow]

I could think of some limitation on this Subscription. If you try to create a Customer Portal via API, would it give you some error?

Source for limitation: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal?platform=billing#limitations

[ocean yarrow]

I see there are some limitations to subscriptions. But according to documentation it should be possible to manage payment methods.