Leonardogranetto99-transfer-error | Stripe Developers | Page 1

high pelican Mar 3, 2022, 9:10 PM

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Hi there 👋 looks like the total amount of the transfers is higher than the amount of the payment, which isn't permitted.

swift crescent Mar 3, 2022, 9:11 PM

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But I can do multiple transfers on one charge right?

high pelican Mar 3, 2022, 9:12 PM

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Yup, there isn't a limit to the number of transfers that can be associated with the payment, but their total can't exceed the amount of the payment.

swift crescent Mar 3, 2022, 9:14 PM

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The thing is, I log the total amount I send to all the accounts right before creating the transfers. And its exactly the same amount the user paid at the checkout :/

high pelican Mar 3, 2022, 9:15 PM

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Do you have the ID of the payment, transfer or the request that you can share? I can take a closer look at the specifics.

swift crescent Mar 3, 2022, 9:16 PM

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Yes I should have it. One sec

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Is the charge ID good enough?

high pelican Mar 3, 2022, 9:20 PM

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Yeah, I think I can get to everything from there.

swift crescent Mar 3, 2022, 9:21 PM

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ch_3KZLUIDyrbwoPoLE0RVwaDrH

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Thats the charge

high pelican Mar 3, 2022, 9:24 PM

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Thanks, pulling things up on my end.

high pelican Mar 3, 2022, 9:40 PM

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I'm seeing two transfers against that charge, and I'm seeing that the sum of the transfer amounts does exceed the amount of the charge.

swift crescent Mar 3, 2022, 9:41 PM

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Yes. It should be to transfers. In that case to the same connected Account

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By how much does it exceed it?

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high pelican Mar 3, 2022, 9:45 PM

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Looks like by 1.36

swift crescent Mar 3, 2022, 9:46 PM

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thats the amount the user gets charged by. But it gets converted to CHF

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And thats the amount that I log before creating the transfers

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Is it maybe the cut for stripe?

high pelican Mar 3, 2022, 9:51 PM

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Oh, sorry, I overlooked that the amount in the error doesn't seem to align with the amount on the charge.

swift crescent Mar 3, 2022, 9:55 PM

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I may be because of the convertion from EUR to CHF

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Maybe its the same amount, but in CHF instead of EUR

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Are you able to see in which currency the amount is?

ripe field Mar 3, 2022, 10:01 PM

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Hi 👋 I'm stepping in for @high pelican

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It looks to me like this charge was converted from EUR to CHF with a total of 2624.98

swift crescent Mar 3, 2022, 10:14 PM

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Hey 🙂

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Okey. Now I see the problem

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But why is it less then the amount I've charged?

ripe field Mar 3, 2022, 10:15 PM

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This amount :€2,626.34 was made in EUR. The conversion of CHF used a conversion rate of 1.01988 so there was a small difference in the total

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It seems this matches the difference in the charge total and the error message.

swift crescent Mar 3, 2022, 10:22 PM

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Hm strange. Thats a problem. I don't know if I can influence that

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So it converts it a little bit to high?

ripe field Mar 3, 2022, 10:24 PM

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Well conversion rates are always fluctuating. I'm looking at the payment intent confirmation to see if it had the converted amount or the original EUR total

swift crescent Mar 3, 2022, 10:29 PM

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ok. let me know if you find something out

#Leonardogranetto99-transfer-error