#carson-setup-intent
1 messages · Page 1 of 1 (latest)
I took a quick look at the specific setup intent, and this is something you'll need to contact support (https://support.stripe.com/contact) for - it was declined on our end, not the bank's (which is why everything looks fine from their perspective).
ah interesting
and you don't have that info yourself?
is there a way in the future for us to tell if something got declined by stripe vs declined by the bank?
We don't typically handle declines in this channel (we mostly focus on technical questions), and I can't share specifics on why this particular charge was declined, but support should have all that information
sounds good, thanks