vega-woocommerce-decline | Stripe Developers | Page 1

heavy owl Mar 3, 2022, 2:22 PM

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Hi there 👋 do you have any more specifics that you can provide? What is the decline_code that you're seeing?

dapper drum Mar 3, 2022, 2:27 PM

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hello, thank you for your help, the message by wordpres is "
order payment failed" and i don't understand because stripe work good on computer this message is just when the payment is on mobile phone

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sorry for my english ^^

heavy owl Mar 3, 2022, 2:34 PM

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You mentioned WordPress, are you using WooCommerce by chance?

dapper drum Mar 3, 2022, 2:41 PM

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yes i use woocommerce

heavy owl Mar 3, 2022, 2:45 PM

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Gotcha, it's hard for me to provide any advice based on that error message. WooCommerce designed their own Stripe integration, so we aren't familiar with how it works or what its error messages mean. The WooCommerce support team is likely best suited to help you investigate this.

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vega-woocommerce-decline

dapper drum Mar 3, 2022, 2:47 PM

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ok i understand, thank you for your help !

#vega-woocommerce-decline