#Tess M - charge description
warm tulip
This sounds like you need info on statement descriptors. We have a nice doc about it here: https://stripe.com/docs/statement-descriptors
Just be aware that there a many places you can set this.
Where are you seeing this text show up?
twilit sedge
I'm seeing it in the charge object heres some of the one of my charges...
"calculated_statement_descriptor": "HERHOUSE GO TRAVEL",
"captured": true,
"created": 1645403779,
"currency": "usd",
"customer": null,
"description": "Charge for herhouse2021@gmail.com",
"disputed": false,
"failure_code": null,
"failure_message": null,
"fraud_details": {},
"invoice": null,
"livemode": false,
"metadata": {
"order_id": "6735"
If I can get the "charge for" removed from the description I can pull the email for a zap
warm tulip
The description is an optional parameter that can be provided to the Charges API
https://stripe.com/docs/api/charges/create#create_charge-description
How are you creating these charges?
twilit sedge
This charge is coming through my squarespace website. problem I'm running into is the API set up in squarespace doesn't collect the user's email in stripe. But without the email my zap won't trigger and my app won't update
warm tulip
Did you configure the integration with Stripe or is it a Squarespace plugin?
twilit sedge
It's a squarespace plugin
Yep I have seen this page but I'm not certain about how to change the description https://stripe.com/docs/api/charges/create#create_charge-description
warm tulip
Unfortunately I cannot help with that since we don't know how Squarespace built their plugin.
twilit sedge
yeah that's the problem I'm running into. But the email is collected in the description so i figured if I could just remove the "charge for" it should work
warm tulip
It sounds like there is some automated logic (hence the descriptor being generated). I would imagine they have some documentation for their plugin.
If you were using the API, you could update the description field on the charge
https://stripe.com/docs/api/charges/update
twilit sedge
This may help you direct me... https://www.loom.com/share/0831f28d632d475dba922dd1e635e56d
Oh wait are you saying the "charge for" might be build into the squarespace API?
warm tulip
Yes
warm tulip
that is what I'm saying. We don't have any automated logic like that. The description is purely up to the developer
twilit sedge
ok good to know. I'll reach back out to squarespace to see what they say. Thanks for all your help
warm tulip
I hope it's a easy fix on their part!