#jakel - bank error

1 messages · Page 1 of 1 (latest)

burnt crater
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Hi looks like you're using a third party library (we didn't make tipsi-stripe), so we can't provide guidance on usage of that library

pulsar copper
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We are not using that library, but I just found this thread where they are experiencing the same error we are

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When we collecting the payout information from the custom connected account we are currently passing it to Stripe as:

{
account_number = bankAccountNumber;
sort_code = sortCode;
}

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however, should we be passing the sortCode as the routing_number instead?

burnt crater
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Hello sorry for the delay

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Can you try that and let me know if it works?

pulsar copper
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It worked in testing environment and we have pushed to production - so i am having the connect account try again

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fingers crossed it works this time

burnt crater
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Gotcha

pulsar copper
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Update - that worked!

burnt crater
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Glad to hear it!