#adam-portal

1 messages · Page 1 of 1 (latest)

lilac dawn
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I'm not too sure either! I'd need to look at your specific configurations.

marble wren
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No problem. Here are my general settings.

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Here are my products (there are actually 4, I said 2 in the example to keep it simple):

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Here is the restriction for the first product:

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Here's the second (this one is the same):

lilac dawn
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it's ok, let me test it myself

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no need for the screenshots

marble wren
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Ah ok, sorry.

lilac dawn
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so when I test it looks like this. I can see the upsell to the other product. I have to change the quantity to 10, but then it works.

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so if it doesn't work in your case it something else than this quantity issue.
could you share the Subscription sub_xxx of the existing one and the price_xxx ID of the Price you're expecting to be able to change to?

marble wren
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Ah! It's okay. I've figured-out where I was going wrong. I had two old archived products in there that I'd forgot to delete and replace with the new ones. It's now showing 🙂 Thanks for your time.