#abl-failed-charge

1 messages · Page 1 of 1 (latest)

silent ledge
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Hello! Do you have a request ID or something similar I can look at?

jovial acorn
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Sure, is it ok to pm you?

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or is payment intent id ok to share?

silent ledge
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A payment intent ID is fine to share here!

jovial acorn
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pi_3KYQe0I4UB8wiJjU1Rqmd677

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thanks!

silent ledge
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So looking at that payment, the decline is coming from the issuer - they should talk to whoever issued this virtual credit card to get more details on why this was rejected

jovial acorn
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thanks so much!