Lileni16-oxxo | Stripe Developers | Page 1

runic parrot Feb 28, 2022, 3:43 AM

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hello @regal hill, i'm not from Mexico, but what's the issue which you're facing?

regal hill Feb 28, 2022, 3:46 AM

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Hi! I connected the stripe with woocommerce and activate the option pay via OXXO but clients are not receiving an email with the details or de code to pay in the OXXO store

runic parrot Feb 28, 2022, 4:00 AM

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hmmm, you'll need to reach out to woocommerce to ask about this. For context, Stripe doesn't send an email with those details for OXXO payments. However, we do provide the information that can be included into an email. If there's currently an email being sent, it's from woocommerce.

I found this "issue" which provides more details about what I just mentioned on OXXO with the woocommerce Stripe gateway : https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2276

regal hill Feb 28, 2022, 4:02 AM

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Oh, ok. I'm going to check on it. Thank for the assistance

#Lileni16-oxxo