newb1-SetupIntent | Stripe Developers | Page 1

real dock Feb 28, 2022, 2:38 AM

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Which Doc are you following? Charge is an old API and you shouldn't use it nowadays

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This is the Doc you should follow: https://stripe.com/docs/payments/save-and-reuse?platform=web

Set up future payments

Learn how to save card details and charge your customers later.

lethal stone Feb 28, 2022, 2:41 AM

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ok thanks, i just don't know what i'm doing

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and still unsure how to accomplish what i want

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i had it working using charge and customer

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but can't figure out setupintents

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i guess i'm not understanding, in those docs there's a whole section charge

real dock Feb 28, 2022, 2:54 AM

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Let's follow the latest Doc I provide above 🙂

lethal stone Feb 28, 2022, 2:58 AM

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yes, except i still can't figure out how to attach the customer to it

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is there any harm in using charge

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it works for me

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whereas i can't figure setupintents out

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and can't get anyone to tell me how to make it work

real dock Feb 28, 2022, 3:16 AM

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We can try our best to assist you here

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I strongly recommend to use PaymentIntent/SetupIntent APIs (the Doc above, it's SetupIntent) instead of Charge

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Recommend to follow step by steps in that guide, and we can help you unblock

lethal stone Feb 28, 2022, 3:17 AM

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again, the steps don't tell you how to attach customer

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not that i can see

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and the doc above is for setupintent not payment intent

real dock Feb 28, 2022, 3:18 AM

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In step 2 you have "Create a Customer" and in step 4, you specify that Customer Id in the SetupIntent creation call

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Yes, since you mentioned SetupIntent. Sorry for the confusion, but I said PaymentIntent to distinguish with Charge. It's PaymentIntent/SetupIntent over Charge

lethal stone Feb 28, 2022, 3:21 AM

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ok i see the create a customer, i guess that was the confusion

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k so first question here would be where do i put the amounts

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in charge there was an 'amount', here there isn't one

lethal stone Feb 28, 2022, 4:17 AM

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yeah i'm ready to give up

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no idea how to make this work, nothing but errors

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i'm literally copy pasting code from your docs and can't even get the field to show up

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i'm going to have to use the charge version at least that works

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unless someone can help?

real dock Feb 28, 2022, 5:15 AM

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Sorry, back

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For SetupIntent, you don't specify an amount. SetupIntent is a flow that you collect the Payment information beforehand, then making a Payment later, which is when you actually specify an amount

lethal stone Feb 28, 2022, 5:42 AM

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are you there

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is anyone there

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is there a way to pay for support where it's one ongoing conversation without extended breaks

maiden crane Feb 28, 2022, 5:49 AM

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Hi @lethal stone I'll take over this thread, give me a sec to catch up

lethal stone Feb 28, 2022, 5:49 AM

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eh, probably not worth it, i'm a n00b

maiden crane Feb 28, 2022, 5:50 AM

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Hi may I know what problem do you want to solve?

lethal stone Feb 28, 2022, 5:51 AM

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well the first problem is i can't figure out how to get setupintents or payment intents to work because apparently charge isn't recommended. even though it's in your docs.

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the second problem is that i can't make sense of where to put what parts of the code

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i see he answered a previous question, but it just begs more questions, since i know opentable uses it to accomplish what i want to accomplish

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to be clear, i am a n00b and basically just copypasta code and alter as needed to make things happen

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but i can't make sense of these docs, which seem to be further broken up into two different sites with seemingly conflicting information

maiden crane Feb 28, 2022, 5:53 AM

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OK. SetupIntent and PaymentIntent are designed for different purpose

You use SetupIntent to setup reusable payment method for future payments
You use PaymentIntent to collect instant payments

If you are new to Stripe API, I'll suggest to go with PaymentIntent first.

lethal stone Feb 28, 2022, 5:54 AM

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well, i'll need both apparently

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i have two forms, one will be for charging a price

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the other is for auth only, to be charged upon no show. like opentable in our stripe dashboard.

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which according to the logs uses setupintent to do so.

maiden crane Feb 28, 2022, 5:55 AM

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And we also provide Checkout Session, which support both SetupIntent and PaymentIntent, and it is even easier to get started https://stripe.com/docs/checkout/quickstart

Prebuilt Checkout page

lethal stone Feb 28, 2022, 5:55 AM

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ok but can i insert that into an existing form

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the form has html and css/js customizability

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and it has a call to a plugin where i can run php (wordpress site and form plugin)

maiden crane Feb 28, 2022, 5:56 AM

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If you are looking for more customization, you can use Payment elements https://stripe.com/docs/payments/elements

lethal stone Feb 28, 2022, 5:57 AM

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yes but do those allow for setupintent and paymentintent

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let me be clear about what i need regarding setupintent

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if you've ever used opentable, that's what i'm trying to duplicate. even if you haven't used it, you may be familiar because they use stripe to do this, and we (restaurant) can see it in our dashboard.

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the basic idea is a customer and setupintent is created, because a cc is required to secure a reservation form.

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that gets passed to stripe and shows in our dashboard as uncaptured payment

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which we can charge later as necessary.

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however, the no show pice is specific

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and dynamic based on number of reservations (i can do this with * variable, so not an issue)

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but if setupintent doesn't pass an amount, how is this possible?

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is the card not actually being authed?

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i mean yes i can just send data through with charge and capture false

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but that falls off after 7 days average, so not sustainable

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so setupintent is needed.

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also you guys say not to use charge

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oof did i lose you already

maiden crane Feb 28, 2022, 6:04 AM

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Please give me a few sec to understand the use case here.

lethal stone Feb 28, 2022, 6:04 AM

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ok thanks. like i said, you can just look at what opentable does, that's what i'm trying to do, but with our own form.

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btw for payment intent use case, i could simply make a product and use other gateways for the buy if i can't get stripe code working in the existing form, so not a priority.

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*product in woocommerce that is

maiden crane Feb 28, 2022, 6:19 AM

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OK. here are the high-level steps

Use SetupIntent to collect payment method from your customer
once the SetupIntent is succeeded, you can then create PaymentIntent with customer and the collected payment_method to charge your customer with the amount that you want to charge

lethal stone Feb 28, 2022, 6:20 AM

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ok couple things, we won't be doing anything on the site for capturing the payment, it's a rarity, and store management simply does it in the stripe dashboard

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so long as the info gets passed into the dashboard that's all i need

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however we still haven't addressed the other part about the amount

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if no amount is being passed, i can't get my head around how this makes any sense. is opentable simply authorizing some 50 cent rando amount or something?

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and then managers are manually entering the actual amount if they have to charge later?

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i mean maybe that's exactly what opentable's doing, but i figured the point was, our no show fee is $25, user makes 4 reservations on opentable, so the card gets authed for $100, for example

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but if no amount is being passed that can't be the case

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the same 4 "200 ok" posts for every opentable reservation call in stripe dashboard logs, here's a set:

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200 OK
POST
/v1/setup_intents
1:00:47 PM
200 OK
POST
/v1/payment_methods/pm_1KXrz6IahfN0gVuz0bcDBHrO/attach
1:00:45 PM
200 OK
POST
/v1/customers
1:00:45 PM
200 OK
POST
/v1/payment_methods
1:00:44 PM

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clicking into any of those shows no amounts anywhere

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so i guess it's true their not actually authing the cards, perhaps just regexing that they're real?

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idk

maiden crane Feb 28, 2022, 6:32 AM

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Hi there, can I suggest you try out the SetupIntent API in a test integration, and come back to Discord for any technical problems that you face along the way?

lethal stone Feb 28, 2022, 6:33 AM

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er...

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are you not the same jack tran?

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tan?

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hello?

maiden crane Feb 28, 2022, 6:34 AM

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Hi there, this is still Jack.

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Could you please let me know the key ask here so that I can do my best to help?

lethal stone Feb 28, 2022, 6:35 AM

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...i've done that rather explicitly

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of course if you want to boil it done to one key ask, that would be i've been trying to integrate it and keep getting endless errors because i can't figure out where to put what code

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i have it working with customer and charge

maiden crane Feb 28, 2022, 6:36 AM

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Sure, can you give me the request ID so I can take look at the rror?

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Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

lethal stone Feb 28, 2022, 6:37 AM

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yeah the code has to work for stripe to see it, i can't get past that part

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literally copy pasting from your site i can't even get the element to show

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do those prebuilt ui elements allow for setupintent

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pretty sure i already asked this

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are you still there?

maiden crane Feb 28, 2022, 6:43 AM

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Yes, I'm waiting for the request ID so that I can help you troubleshoot the error.

lethal stone Feb 28, 2022, 6:43 AM

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?

maiden crane Feb 28, 2022, 6:43 AM

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Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

lethal stone Feb 28, 2022, 6:44 AM

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there is no request id, i can't get the code to work because i don't know where each block is supposed to go apparently

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already said that

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is there a way we can get an answer on the prebuilt ui elements?

maiden crane Feb 28, 2022, 6:45 AM

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Or can you show me the error messages?

lethal stone Feb 28, 2022, 6:46 AM

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maybe we're not communicating. you're wanting to see error messages, i'm telling you the error messages are related to placing either bad syntax or wrong locations on my website

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is that what you want to see?

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there is no api call taking place, the code has to be done properly for that to happen

maiden crane Feb 28, 2022, 6:48 AM

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Are theses errors related to Stripe?

lethal stone Feb 28, 2022, 6:48 AM

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which is again why i would like an answer regarding the prebuilt ui elements supporting setupintent

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well, it's stripe's code so yes.

maiden crane Feb 28, 2022, 6:48 AM

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OK, can you show me the code so I can help you troubleshoot?

lethal stone Feb 28, 2022, 6:49 AM

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it's the code in all the documents you guys keep linking me to

maiden crane Feb 28, 2022, 6:49 AM

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Can I confirm if it is this one https://stripe.com/docs/payments/save-and-reuse?platform=web?

lethal stone Feb 28, 2022, 6:50 AM

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no it's the one for setupintents and customers

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https://stripe.com/docs/api/setup_intents

Stripe API reference – SetupIntents – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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https://stripe.com/docs/api/customers

Stripe API reference – Customers – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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it's like two different sites of documents, which one am i supposed to be using

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your link, my link, or both?

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one's server side, one's client side, something like that?

maiden crane Feb 28, 2022, 6:54 AM

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OK. the docs that you shared are API references.

I'll suggest you use the development guide (https://stripe.com/docs/payments/save-and-reuse?platform=web%3F) and use the example code in the guide to get started.

Set up future payments

Learn how to save card details and charge your customers later.

lethal stone Feb 28, 2022, 6:57 AM

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ok will do, and where do i put that code in wordpress? in the form's stripe.php plugin? in the form's html block? in wordpress theme's functions.php?

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what is the proper location?

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this is the heart of the problem, trying to know where to integrate it

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it seems multiple locations work but which is the right one

maiden crane Feb 28, 2022, 6:58 AM

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I'll recommend you to hire a developer if you are not familiar with software development.

lethal stone Feb 28, 2022, 6:58 AM

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knew that was coming.

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if i could afford to, i wouldn't be here.

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so you can't just tell me where to put it and i will?

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can you at least answer the question about the prebuilt ui elements??

maiden crane Feb 28, 2022, 7:00 AM

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I'm unable to answer this question because I don't know your project setup.

lethal stone Feb 28, 2022, 7:01 AM

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it's a wordpress site...

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but forget about that, can you please answer the question about whether prebuilt ui elements support setupintent and or paymentintent

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i've asked like 6 times now

maiden crane Feb 28, 2022, 7:04 AM

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Sorry if I missed your previous questions. And yes, the prebuilt-ui (including Stripe checkout page and payment elements) supports both SetupIntent and PaymentIntent.

lethal stone Feb 28, 2022, 7:04 AM

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not talking ab out a page, talking about the elements

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need to be able to conduct this call without going to or creating separate pages

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can you link me to the specific element that will accomplish the setupintent/save for future use?

maiden crane Feb 28, 2022, 7:09 AM

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It's the same doc that I shared previously https://stripe.com/docs/payments/save-and-reuse?platform=web

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You can select the Customer payment Flow tab to learn more about using payment elements in your integration

lethal stone Feb 28, 2022, 7:10 AM

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that is not the ui elements page that you linked before

maiden crane Feb 28, 2022, 7:11 AM

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You can select the Customer payment Flow tab.

lethal stone Feb 28, 2022, 7:12 AM

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https://stripe.com/docs/payments/elements is what you linked before

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and yes i tried the code on the page you linked multiple times in multiple places

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long before now

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can't even get the card form to show up with it

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so what is the story with the charge object, it's the only method i've gotten to work and you guys all keep saying not to use it

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help, anyone

maiden crane Feb 28, 2022, 7:22 AM

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Thanks for the waiting, I was busy with another task.

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The Charge API only support card payment_method, whereas PaymentIntent/SetupIntent support multiple payment methods.

It's recommended to use PaymentIntent/SetupIntent API so that your integration is more scalable and don't require major change to support more payment_methods

lethal stone Feb 28, 2022, 7:24 AM

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wait so if i only want card payments i can use charge

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because i only want card payments for ym use case

maiden crane Feb 28, 2022, 7:25 AM

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Ultimately it's your decision, but I just want to share my inputs.

lethal stone Feb 28, 2022, 7:25 AM

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so yes or no, if i only want card payments for my use case i can use charge

maiden crane Feb 28, 2022, 7:26 AM

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Also Charge API doesn't support 3DS2 (https://stripe.com/en-gb-sg/guides/3d-secure-2) you will need to use the new Payments API to support it.

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As I said, it's your decision.

lethal stone Feb 28, 2022, 7:27 AM

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you understand we're a tiny independent business that can't afford a super genius developer to insert lines of code into a wordpress site

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i'm all i got, and can't get support from anyone

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all i get is links to blocks of code with no context

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and i have to figure it out on my own

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i figured out charge, and it works. and if nobody will help me with setupintents then that's what i'm stuck with

maiden crane Feb 28, 2022, 7:30 AM

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Still I'd strongly recommend using the new API vs the old Charge API, and I'll do my best to help you with the integration.

lethal stone Feb 28, 2022, 7:30 AM

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i just don't understand this as a support model. this thread started five hours ago and has accomplished nothing, anyone could have simply stated, oh wordpress, yeah people do it all the time, put x here and y there then test it, boom done.

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instead i have to go through it because i'm not a super expensive developer with tons of knowledge.

maiden crane Feb 28, 2022, 7:31 AM

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We can help you on the technical problems that you faced during the integration, and advise on the API or params that you should use.

lethal stone Feb 28, 2022, 7:32 AM

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i told you them and your solution was hire a developer.

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fine i'll figure it out on my own as usual. just don't know why i keep wasting time trying here.

maiden crane Feb 28, 2022, 7:34 AM

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However, we're unable to help you to build the application and you'll need experts to help you with that.

lethal stone Feb 28, 2022, 7:35 AM

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it's not an app, it's a wordpress site.

#newb1-SetupIntent