#vancouver_trader - Subscriptions
surreal fable
Hello! This is a public server and this conversation is not private. If you want private help you'll need to contact support: https://support.stripe.com/contact
However, if you want to provide the Invoice ID here with the unexpected amount I'd be happy to take a look.
turbid kite
Invoice ID - in_1KQBEEKrag8sF83unNM6XVdh
Subscription ID - sub_1JhaXmKrag8sF83uYUkOi9jZ
Subscription was created for 500 dollar
But invoice is for 12 dollar
Earlier recurring payment were fine.
Subscription cancelled on 7th.
surreal fable
Looking, hang on...
turbid kite
sure thanks
surreal fable
When the Subscription was created it was set to cancel at a specific time. You can see that happening in this request: https://dashboard.stripe.com/logs/req_bhjYaSZZlvF7C5
The cancel at time extended a bit into a new period, so the Invoice you're seeing for $12.00 is for the small fraction of time after the last full period ended but before the Subscription was canceled.
turbid kite
Thing is that cancellation was scheduled on 7th than it should still run recurring payment on 6th
And that log doesnt say who requested cancellation
12 dollar charged on 6th and subscription cancelled on 7th
but on 6th, it should have actual 500 recurring payment
surreal fable
Cancelation was scheduled for 1644213600 which is 2022-02-07T06:00:00+00:00, but the last full period on the subscription ended on 1644155546 which is 2022-02-06T13:52:26+00:00. The Invoice for $12 is for the time between those two timestamps.
The cancel_at property was set when the Subscription was originally created by your code. You would need to figure out why your code set that value on your end.
turbid kite
Okay understood. But question is cancellation was set for 7th. Than recurring payment runs on each 6th of the month..why it didnt run for 6th
feb