#hassamsaeed - customer credit balance
1 messages · Page 1 of 1 (latest)
For which invoice? if there are multiple invoices
The credit balance automatically applies to the next finalized invoice to a customer.
You can’t choose a specific invoice to apply the credit balance to.
what does mean by finalized invoice?
Can you please say in easy words
For example
If there are two invoices that should be charged
- 1st March 2022
- 5th March 2022
Then my credit will be applied to 1st March invoice. Right?
Once the customer has a credit balance, the next invoice to be finalized (either by automatic renewal or when you create a one-off) will have the credit applied
For more help with this I suggest you reach out to support here: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
We focus on helping developers with code/API integration questions here
Ok thanks for your time
NP!