#hassamsaeed - customer credit balance

1 messages · Page 1 of 1 (latest)

naive tartan
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This balance is applied to reduce future invoices only

light crane
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For which invoice? if there are multiple invoices

naive tartan
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The credit balance automatically applies to the next finalized invoice to a customer.
You ​​can’t choose a specific invoice to apply the credit balance to.

light crane
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what does mean by finalized invoice?

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Can you please say in easy words

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For example
If there are two invoices that should be charged

  1. 1st March 2022
  2. 5th March 2022

Then my credit will be applied to 1st March invoice. Right?

naive tartan
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Once the customer has a credit balance, the next invoice to be finalized (either by automatic renewal or when you create a one-off) will have the credit applied

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For more help with this I suggest you reach out to support here: https://support.stripe.com/contact

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We focus on helping developers with code/API integration questions here

light crane
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Ok thanks for your time

naive tartan
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NP!