#shammah-ach
1 messages · Page 1 of 1 (latest)
hello, you use Plaid right now which doesn't reuqire microdeposits
or you can write in to Support and ask if they are accepting users for a new ACH beta product
Hello! You had some additional questions?
Yup
We use stripe for ACH. Not entirely sure what Plaid is being used for exactly.
I know Plaid has automated microdeposit flows, but I'm wondering if we can just avoid microdeposits entirely
It's confusing our customers quite a bit -- particularly the delay on the payments and having to go back to our portal to verify.
Plaid is a way to verify bank accounts without using microdeposits. It's documented here: https://stripe.com/docs/ach#using-plaid
So you're not using Plaid now but it sounds like you may want to start?
To clarify, Plaid does not use microdeposits at all.
Not sure I understand, Plaid is used only for the verification piece when it comes to Stripe. Can you provide more specific details?
We may not be using Plaid w/ Stripe. I will need to double check.
We do use Plaid, but mainly for proof of funds as they report balances.
Also, Plaid doesn't support all banks
So are you using Plaid independently of Stripe?
Like not connected with your Stripe integration?
I'm not entirely sure. I inherited this code. But it's definitely not auto-verifying.
We're also not always using Plaid
If you search your code base for plaid.com/processor/stripe do you get any results?
No, it's only including some external plaid script
Ah, okay, so you're not using Plaid with Stripe to verify bank accounts. If you want to avoid microdeposits you should use the Plaid integration I linked to above.
Thanks. So there's no other way to just do e-Check?
Somehow a plaid link is being setup for the same accounts we have in stripe; but it doesn't do auto verification. We'll implement that when we redo the portal.
I'm just hoping to get a solution for banks plaid doesn't support.
There may be some other options available depending on the specifics of your account, but you would need to ask support for details: https://support.stripe.com/contact