poolguy-coupon-customer | Stripe Developers | Page 1

misty sable Feb 24, 2022, 10:29 PM

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hello, what isn't working for you? can you provide details?

civic wing Feb 24, 2022, 10:30 PM

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I created a coupon for my customer (i.e. ID code, Name of coupon, parameters, etc.). I told him to redeem it and he says it does not discount my subscription to him. Did I miss in step in activating the coupon?

misty sable Feb 24, 2022, 10:31 PM

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well you'll have to share the Coupon ID, the Subscription ID etc that the end customer tried to apply it to

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are you the developer building the integration?

civic wing Feb 24, 2022, 10:33 PM

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No. My developer is being hands off and allowing me to learn how to use Stripe on my own. He said it was easy to create a coupon for my customer and with the help of Youtube I figured it out. I just can't figure out how to export it to the customer. Is there an "Export" button I am missing to activate the coupon?

misty sable Feb 24, 2022, 10:34 PM

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you should work with Support on this: https://support.stripe.com/contact

civic wing Feb 24, 2022, 10:35 PM

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I can't get the info I'm looking for in https://support.stripe.com/contact. Is there a live person that can Chat me thru this process...

misty sable Feb 24, 2022, 10:36 PM

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they might have live chat depending on availability

civic wing Feb 24, 2022, 10:37 PM

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How do I get there? Any phone operators that can flag a call?

misty sable Feb 24, 2022, 10:38 PM

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whatever options they have would be on the support page

#poolguy-coupon-customer