agent-foreman-support | Stripe Developers | Page 1

lofty shoal Feb 24, 2022, 10:14 PM

#

hello, what do youneed help with

topaz sand Feb 24, 2022, 10:17 PM

#

Hi I’m Alexander Plunk and I can’t sign forgot password and my number changed

lofty shoal Feb 24, 2022, 10:20 PM

#

please don't share personal info here, this is a public developer community channel

#

write in to support for account issues: https://support.stripe.com/contact/email?skip_login=true

they can help

topaz sand Feb 24, 2022, 10:21 PM

#

I did that already it won’t work

lofty shoal Feb 24, 2022, 10:21 PM

#

what won't work

#

the link I sent you is different from general support

#

it is a link to write in without logging in

topaz sand Feb 24, 2022, 10:24 PM

#

I understand that but I try logging in it won’t let me bc it sends a code to my old number and is there a number to call

lofty shoal Feb 24, 2022, 10:26 PM

#

I think you're misunderstanding

#

this link: https://support.stripe.com/contact/email?skip_login=true

#

does not require you to log in

#

the other links to Support DO require you to log in

#

which is why I shared that with you

topaz sand Feb 24, 2022, 10:26 PM

#

Yah I did this 5 times already

lofty shoal Feb 24, 2022, 10:27 PM

#

ok you didn't say that

#

then you'll have to wait for support to reply back

topaz sand Feb 24, 2022, 10:27 PM

#

Omg I tried to restart my password but I can’t bc it’s sending a code to my old phone number.

#

I have a new number

lofty shoal Feb 24, 2022, 10:28 PM

#

yeah I don't know anything about Stripe's login and 2FA systems, Support has to fix this for you. Please wait to hear back.

topaz sand Feb 24, 2022, 10:29 PM

#

I can’t login, period 😒

lofty shoal Feb 24, 2022, 10:29 PM

#

yes I understood that but like I said, I have 0 info on stripe login systems. This is a developer community channel for helping developers integrate with the APIs

topaz sand Feb 24, 2022, 10:30 PM

#

Oh?

#agent-foreman-support