#johnnny-subscription-status

1 messages · Page 1 of 1 (latest)

worldly tendon
obtuse raven
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Hi there 👋 no, you can't directly move a subscription from one state to another, you would need to simulate the criteria that would trigger that change.

lucid canopy
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does that need to be toggled on for my account? or should it be avaialble?

obtuse raven
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It's currently in Beta, so it would need to be turned on for your account. There is a field to ask for access on that page.

lucid canopy
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i just submitted it. is it possible to go ahead and turn it on for me?

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it would absolutely solve my problem

obtuse raven
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Sorry, we can't take account related actions through this forum (we don't have access to the verification flows to validate account ownership) and that would need to be routed to our support team:
https://support.stripe.com/?contact=true