#DizzyDizz-subscription

1 messages · Page 1 of 1 (latest)

surreal dragon
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Hi! Can you share the subscription ID (sub_xxx)?

wild badger
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sure

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sub_1KWec6AgeNa2VITfrsgU8xON

surreal dragon
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Thanks! Give me a few minutes to look into this.

wheat dove
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Hi 👋 jumping in for soma. Looking at the logs it looks like you updated the transfer_data for that subscription after it was created, so that information would not have been in place when the first invoice was finalized and paid. If you generate and pay another invoice for that subscription, do you see the funds split to the connected account as you expect?

wild badger
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Hi toby, good point didnt think about that. Its cause I check after the customer is created, if it was sponsored by a sales team

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i will look into that

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can you tell me what would be better to use. The way i am doing it with transfer data and amout percent or should i use application_fee_percent and set this to 60% what i basically keep

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I manually created a customer and paid the invoice but still nothing is appearing in the connect account. unfortunately

wheat dove
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As long as you're specifying transfer_data.destination then those approaches are going to be the same. Can you share the ID of the invoice?

wild badger
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in_1KWiAGAgeNa2VITfdbIGeFA0

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just saw that the transfer data is null

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can i do this manually in the dashboard ? thought i will recogize the connect account for all payments

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Or do i need to manually create a subscription for this ?

wheat dove
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Sincere apologies for the delay! 😦

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So that invoice seems to be a one-off that isn't associated with the previous subscription, so it won't inherit the subscriptions transfer settings.

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I think the easiest way for you to see this, would be if you created a new subscription and provided the transfer details during creation.

wild badger
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Thank you i will look into this

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🎶👋

wheat dove
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Sounds good!