#vancouver-Subscription

1 messages · Page 1 of 1 (latest)

edgy garden
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Hi there, can you share with me the invoice ID and subscription ID?

kindred oak
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Invoice ID - in_1KQBEEKrag8sF83unNM6XVdh

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Subscription ID - sub_1JhaXmKrag8sF83uYUkOi9jZ

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Subscription was created for 500 dollar

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But invoice is for 12 dollar

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Earlier recurring payment were fine.

edgy garden
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That's because of this subscription cancel request (req_bhjYaSZZlvF7C5) that generated the prorated invoice of 12 dollars.

kindred oak
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Can I get more details on reject request ?

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Like who triggered, timestamp etc

edgy garden
kindred oak
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I dont have access to actual stripe instance. It is of customer

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is there curl command something that can be used to get those details

edgy garden
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No, you need access to the Dashboard to view the log

kindred oak
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oh

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alright thanks. I will ask them to take a look. Thank you very much.

edgy garden
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no problem