#xxxxx-webhook-events

1 messages · Page 1 of 1 (latest)

brittle crystal Feb 23, 2022, 2:00 PM

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Hi there 👋 happy to help you look into this. Do you have an example of an event ID where you're seeing this behavior?

sacred sundial Feb 23, 2022, 2:01 PM

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also we spoke about this earlier this morning. Not sure what else we can tell you!

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#945982860685369405 message

ripe parcel Feb 23, 2022, 2:02 PM

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No such payment_intent: 'pi_3K4PTUHFt6qIi7wn0iHcKtJy'; a similar object exists in test mode, but a live mode key was used to make this request.

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i have checked the api keys as well.

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they are all set.

brittle crystal Feb 23, 2022, 2:05 PM

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Looks like you're trying to retrieve an object using a live key, but that it's not completing because that objects doesn't exist in live mode.

ripe parcel Feb 23, 2022, 2:05 PM

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yes.

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i am am not able to find the root cause of this problem.

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Can you tell from the payment id , the url that was used to make this request.

brittle crystal Feb 23, 2022, 2:07 PM

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No, it's a server-side request and so there is no URL associated with it.

ripe parcel Feb 23, 2022, 2:08 PM

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so now how i will check for this error?

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how will i resolve this one?

brittle crystal Feb 23, 2022, 2:09 PM

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That particular error? You'd use the right API key that matches the mode the object you're trying to retrieve is stored in.

ripe parcel Feb 23, 2022, 2:09 PM

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i have checked the api keys.

brittle crystal Feb 23, 2022, 2:10 PM

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And confirmed that you're using your live key, but that the object you're trying to retrieve is in test mode?

ripe parcel Feb 23, 2022, 2:12 PM

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yes.

brittle crystal Feb 23, 2022, 2:12 PM

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Well that's the problem, if you want to retrieve that object then you'll need to use your test key.

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Because the object is in test mode.

ripe parcel Feb 23, 2022, 2:15 PM

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yes my keys are rightly placed . why the stripe is sending event of production to my test mode?

brittle crystal Feb 23, 2022, 2:16 PM

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Not sure, I never received an example of an event where this is happening to look at.

ripe parcel Feb 23, 2022, 2:17 PM

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this is the request id

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req_H29nbE613y8DhR

brittle crystal Feb 23, 2022, 2:20 PM

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I thought you were saying that webhook events are being sent to the wrong place? I would need an event (Stripe sending data to you) to look at to investigate that, not a request (you sending data to Stripe).

ripe parcel Feb 23, 2022, 2:20 PM

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i see this under the logs

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can you check why the request are failing under the logs?

brittle crystal Feb 23, 2022, 2:29 PM

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Because you're using the wrong API key.