matan_g-disputes

[prime marsh]

can't find the public documentation for this, but internally the meaning of this field is related to

Unfortunately, once a dispute has arrived, there’s no way for you to refund the charge. Your customer has already gotten the amount of the dispute back from their bank, so if you agree with the decision to refund, you don’t need to take any action and your customer will keep their funds.

However, some disputes are not full chargebacks, and can be refunded (https://stripe.com/docs/disputes/responding#inquiries-and-retrievals // https://stripe.com/docs/disputes/how-disputes-work#inquiries-and-retrievals ) . Look at the dispute in the Dashboard to see if you can refund it. If you successfully refund a charge before the dispute escalates into a full chargeback, the dispute will be closed with status charge_refunded.