#CalebR-Connect-Reports

1 messages · Page 1 of 1 (latest)

buoyant kayak
#

Hi there! Give me one sec

#

Do you have a request ID when you try to run the report while setting the connected account but it errors?

#

Ah, actually.

#

For instance you probably want one of the connected_account_payouts.itemized.x reports

#

Have you tried those?

void goblet
#

Ah, that is helpful. Let me see if that gives the correct information

void goblet
#

So that finds the payouts, however, the payment_intent_id column is coming back empty.

buoyant kayak
#

Ah you are likely using Transfers (either through destination charges or Separate Charges and Transfers, which means that the payments on the Connected Accounts will not be PaymentIntent objects, but payment objects instead (py_xxxxx).

#

These payment objects are the result of a transfer on the Connected Account

#

And are the same as Charge objects

void goblet
#

Yes, we are using destination charges

buoyant kayak
#

So you want the charge_id column

#

Instead of payment_intent_id

void goblet
#

Okay, but is there a way to connect the charge_id back to the payment intent that originated it?

#

When I try to retrieve a charge via the API, I get a 404.

buoyant kayak
#

Are you passing the Connect Account header?

#

That charge lives on the Connected Account

#

Yes you can trace back to the original PaymentIntent, give me a sec to write out the steps to do that.

void goblet
#

Is there documentation on how to specify the Connected account? I'm using the Ruby API client

buoyant kayak
void goblet
#

Okay, that did it. Is there any way to do that connection with a report, or are we just going to have to backtrack through the API for every transaction?

buoyant kayak
#

If I remember correctly you can only get the source ID (the transfer) from the Payout Recon Report and then you do need to backtrack from there. I would test this though with the columns in the payout reconciliation reports, I haven't played with these reports in a while.

void goblet
#

Okay, thanks. This was quite helpful.