lukeKu - py_ lookup

[dusty gorge]

Hello one moment

Hi just to clarify, where are you getting the py_ id from?

And can you share an example ID?

[stone dagger]

py_1KViPn2Yce6vl1WPiPOExUAb

I think I retrieved it from the transfer tr_3KViPkFQSpK5gp2E0wn0D5wX

We need a way to distinguish which payments are available and which payments are still in the "Available Soon" balance. The amounts are great and all, but we need to be able to tie it back to particular transactions in our system

and can you tell me why the funds are in available soon and weren't just immediately deposited into this connect account's balance?

[dusty gorge]

Apologies for the delay. You could retrieve the transfer https://stripe.com/docs/api/transfers/retrieve, look at its balance transaction id: https://stripe.com/docs/api/transfers/object#transfer_object-balance_transaction, retrieve that: https://stripe.com/docs/api/balance_transactions/retrieve and look at its status: https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-status

And actually, to simplify, you could just expand balance transaction on the transfer object to avoid the second API call: https://stripe.com/docs/api/expanding_objects

[stone dagger]

thank you. so when that balance clears, will there be a webhook event that fires?

[dusty gorge]

This event fires every time the account balance updates: https://stripe.com/docs/api/events/types#event_types-balance.available

[stone dagger]

You're a legend

Last question: any idea why this particular account is having the balance held?

[dusty gorge]

Account balances aren't immediately available after transfers just due to money moving behind the scenes. It takes some time

[stone dagger]

only if we use that PMs that explicitly state they are instant?

[steep onyx]

It can take time for funds to settle, even on PMs where you know instantly if the payment succeeded