ReneDenmark-sub-payment-method

[small lance]

Hey! What API call does your webhook function make?

[quick token]

var service = new PaymentIntentService();
var paymentIntent = service.Get(invoice.PaymentIntentId);
var options = new SubscriptionUpdateOptions
{
DefaultPaymentMethod = paymentIntent.PaymentMethodId,
};
var subscriptionService = new SubscriptionService();
subscriptionService.Update(invoice.SubscriptionId, options);

Which hasn't been called for our customers the last month.

[small lance]

And how was that failing? Seems ok to me

Ah, so there's no actual error?

[quick token]

I didn't implement it 🙂

Misread the docu. And only the "invoice.paid" function.

Now all our renewals fail and are set to "Incomplete".

[small lance]

And how were the PMs/Subscriptions created?

[quick token]

https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements

Using that tutorial

[small lance]

Got it. Do you have a related Customer ID you can share in this instance?

In all likelihood, the Payment Method will be 'attached' to the Customer but not set as the default

[quick token]

Sure. 2 sec

https://dashboard.stripe.com/payments/pi_3KVsmwJsjvjUViQZ0t8xN2le

This one should not have a default payment method.

I can't send you a failed renewal just yet. I did them manually earlier today. But there will be more later today.

[small lance]

Yep, so that's a PI from the initial invoice for a subscription for this customer: https://dashboard.stripe.com/customers/cus_LCHL550CnuJDnl

That customer has a payment method attached (just a part of the subscription integration flow), but it's not set as the default

[quick token]

Yes. Is there a way for me to update that?

[small lance]

You can set the default PM for a subscription at either the subscription, or customer level. The subscription level takes precedence, but the customer level is the 'fallback' (if that makes sense?)

For example I have 2 subs:

• Sub X has pm_1 set as the default so recurring payments use that|
• Sub Y has no default set, so instead it uses pm_2 set on the customer

Which is your preference here?

[quick token]

First one.

[small lance]

Ok, so this is what you need to do:

• List all payment methods for the customer: https://stripe.com/docs/api/payment_methods/customer_list
• From what response, take the required pm_xxx and update the subscription to set the default_payment_method: https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#default-payment-method

[quick token]

Ahh. Great. So I kindda manually call the "invoice.payment_succeeded". Got it

[small lance]

Yes you'd just emulate that call but instead of juggling the Payment Intent IDs, just use the Customer ID

[quick token]

Didn't think of that. Thank you.

[small lance]

np!

[quick token]

Hi. I get a PM not found. But I can find it in the dashboard.

[small lance]

You're using the PaymentIntentService

[quick token]

Oh.. Yeah. I can drop that step

Sorry. Stressed about this issue 🙂

[small lance]

Understandable! Here to help

[quick token]

Last thing. I have updated the customer now. Could check if payment method is ok?

https://dashboard.stripe.com/subscriptions/sub_1KVqhjJsjvjUViQZ2b8n8j9t

[small lance]

Yeah I can see default_payment_method is set on that subscription: pm_1KVqibJsjvjUViQZ4jeD9qav

[quick token]

Perfect. You are a life/stress saver 🙂 Ahh.. I can find it now myself.... Thanks again

[small lance]

Np!