ozolan-schedule-downgrade | Stripe Developers | Page 1

lusty ginkgo Feb 17, 2022, 9:10 PM

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Hello 👋
give me a moment to look into it 🙂

broken raft Feb 17, 2022, 9:10 PM

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Hello hanzo, thank you 🙂

wind anvil Feb 17, 2022, 9:26 PM

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I am unsure if you can do that from the Customer Portal. I know subscription schedules can do this, but I think the Customer Portal does not support a delayed upgrade/downgrade at the moment. https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#upgrading-subscriptions

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Double checking that, or if there is a workaround

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If you turn prorations off, the pricing won't change for the user until the end of the billing cycle. Is that enough for what you are trying to do? https://stripe.com/docs/api/customer_portal/configuration#portal_configuration_object-features-subscription_update-proration_behavior

Stripe API reference – The portal configuration object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

broken raft Feb 17, 2022, 9:31 PM

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I believe I can't use Customer Portal because if my customers downgrade from their current plan, they should be able to use their best plan until the end

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Do stripe have one github repo with a sample implementation with this use case?

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I think this is a normal saas use case

wind anvil Feb 17, 2022, 9:32 PM

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I am not aware of a sample for this use case specifically but I will look.

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So to clarify, are you currently using the customer portal and you would like this behavior or are you only considering it?

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Or is the "billing portal" you mentioned before not Stripe's billing portal?

broken raft Feb 17, 2022, 9:33 PM

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I'm currently using a test account and trying to implement on my saas

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Currently trying to use stripe's billing portal

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I think this is the normal behaviour , that's why I can't understand why there is no easy methods to make this happen

wind anvil Feb 17, 2022, 9:37 PM

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I can definitely put in a feature request for it, or add to one if it already exists.

broken raft Feb 17, 2022, 9:38 PM

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Yes please, I think it will be very useful to add this option to the billing portal

wind anvil Feb 17, 2022, 9:39 PM

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Will do. Do you know what you want to do in the short term for this?

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Like I said, subscription schedules would be the way to do this without the customer portal though updating subscriptions with them multiple times can get complicated

broken raft Feb 17, 2022, 9:40 PM

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I think I will create my own billing portal for now and implement everything

wind anvil Feb 17, 2022, 9:40 PM

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Otherwise you can definitely delay your provisioning of the new plan to the next billing cycle even if Stripe updates the plan in our records before then

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Cool, glad you have a solid plan

broken raft Feb 17, 2022, 9:42 PM

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I think if Stripe updates the plan , then the customer will have a positive balance and the next billing will not be charged in total

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Thank you for your help Pompey 🙂

wind anvil Feb 17, 2022, 9:50 PM

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Of course, thank you for your patience and feedback

#ozolan-schedule-downgrade