#NewtReyes-account-type

1 messages · Page 1 of 1 (latest)

floral kiln
brisk mesa
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Here's the id: acct_1KTaAYC433BEDSLz

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Also, we tried to OAuth into this account, but when we tried, Stripe created a new account instead of using this one. Any idea why?

floral kiln
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we tried to OAuth into this account
can you provide more context on this? As in what did you try using OAuth flow?

brisk mesa
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We have a Stripe Connect Platform Account

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Now, when we tried to OAuth into one of our test standard accounts, Stripe created a new standard account instead of OAuth'ing into our standard account

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We were told in the past that if a Standard account had already OAuth'ed using a different platform account, then a new account will be created.

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Is that what happened here?

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If so, is there any way to find out the id of the platform account a standard account is connected to?

floral kiln
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Yup, Standard Accounts can only connect to one platform. If they try to connect to another account, a copy of that account is made and the copy is then connected to the platform.

brisk mesa
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is there any way to find out the id of the platform account a standard account is connected to?

floral kiln
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it was designed this way for privacy reasons. I don't think it is possible to tell what other platform the account is connected to.

The account holder can visit https://dashboard.stripe.com/account/applications to check what they are connected to but its impossible for a platform to see that information.

brisk mesa
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Oh

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I am the account holder

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I should be able to see then

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Mmmmm

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No Authorized applications on that account as far as I can see

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and nevertheless, we were not able to Oauth it to our platform account

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instead, a new account was created

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Any ideas why that happened?

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FYI: The account that got created has id acct_1KUGi4J3dgba7z45

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The original one is this one acct_1KTaAYC433BEDSLz

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We are tying to understand if this is a problem on our side or just expected behavior

floral kiln
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hmm interesting.
AFAIK this is expected in case the existing account is already connected to a platform. Not sure why it'd happen if it was NOT connected to a platform

brisk mesa
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Is there anything you can review on your side that could help us understand what happened here?

floral kiln
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Yup
Do you have a request ID for the account creation by any chance?

brisk mesa
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Sorry

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I only have the ids

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The account that got created has id acct_1KUGi4J3dgba7z45
The original one is this one acct_1KTaAYC433BEDSLz

gritty canyon
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@brisk mesa jumping in, one sec

brisk mesa
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Thank you!!!