Jose Manuel Pixelpro-woocommerce | Stripe Developers | Page 1

sonic scarab Feb 17, 2022, 10:45 AM

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honest solstice Feb 17, 2022, 10:45 AM

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Hello

sonic scarab Feb 17, 2022, 10:45 AM

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Hello there. Can you share the ID of a failing payment? pi_xxx

honest solstice Feb 17, 2022, 10:46 AM

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payments didnt fail, just dont autorenewal. I mean, i get the firts payment and payment is marked as "payment_type": "recurring"

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but next day it didnt autorenewal w/o error

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pi_3KTNn9IOtmDvnSHg0L3TGbvY

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this payment is autorenewal, but didnt renew itself and didnt show an error message

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https://librosdemadrid.es/ this is the web and is in test mode right now

Libros de Madrid

Maribel

Home2

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Este pago ha configurado con éxito src_1KTNn3IOtmDvnSHgJMTIRCQv para pagos futuros off-session i got this on payment at stripe dashboard (it means this payment has configured succesfully src_xxxx for future off-session payments (more or less, my english is not the best)

sonic scarab Feb 17, 2022, 10:55 AM

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Let me see

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Which guide did you follow?

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You should really follow-up with WooCommerce here as they built and maintain their integration with us

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That Payment Intent you shared doesn't seem to be of recurring nature (i.e. from a Stripe subscription)

honest solstice Feb 17, 2022, 10:58 AM

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i followed the WooCommerce guide but didnt work

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i need an automatic subscription

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i mean, i cant do a manual subscription on stripe (add a customer manually)

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and this one? pi_3KU7DxIOtmDvnSHg0SgqKLKk

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customer_name
Jose Manuel Morales Fernández
customer_email
jmanuel@pixelpro.es
order_id
29444
site_url
https://librosdemadrid.es
payment_type
recurring
save_payment_method
true

Libros de Madrid

Maribel

Home2

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it said is recurring type, it is correct?

sonic scarab Feb 17, 2022, 11:10 AM

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Sure, there's a metadata field that says type: 'recurring'

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But that doesn't mean anything to us. I'm not sure how/what WooCommerce is doing, but they aren't creating a subscription with (which is how you actually do recurring payments with Stripe)

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Can you share the link to the guide you followed?

honest solstice Feb 17, 2022, 11:11 AM

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sure 1 sec

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https://woocommerce.com/document/subscriptions/faq/

WooCommerce

Aviva TEST

Subscriptions FAQ

WooCommerce Subscriptions is a premium extension, and this page has answers to commonly asked questions. We recommend reading the Subscriptions Guide for Store Managers if you haven’t already. For technical questions about integrating software with Subscriptions, refer to the Subscriptions Developer Docs. Topics Subscriptions Features Subscripti...

sonic scarab Feb 17, 2022, 11:17 AM

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You're going to need to speak to WooCommerce I'm afraid

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I've no idea how that part of their plugin works

honest solstice Feb 17, 2022, 11:18 AM

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Ok, thank you very much for your time and help 😄

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have a nice day

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ohhh i did it

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it was a problem with the configuration inside product

sonic scarab Feb 17, 2022, 11:27 AM

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Nice!

honest solstice Feb 17, 2022, 11:27 AM

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just for ur info, if someone ask again

#Jose Manuel Pixelpro-woocommerce