#xaositect - connect payout timing
maiden igloo
maiden igloo
Hi 👋
Could you provide the account IDs for the new "slow" account and the old "fast" account?
That way I can compare them
viral quest
howdy: Here's the "new" test account. because I reseed & wipe pretty often I am afraid I don't have a previous version on my test API: https://dashboard.stripe.com/test/connect/accounts/acct_1KS2AnQIB0sGbNUf/activity
maiden igloo
taking a look, thanks!
And just to restate, now that I've got the account in front of me, the main question is "why do payouts for this account take so long?"
viral quest
Whereas, I don't feel like the 7-14 day rule has been a thing for dev accounts in the past.
Just want to make sure it isn't some awful config on my end that has slipped in
maiden igloo
I'm not seeing any awful config thus far
But I'm not seeing a dummy bank account to test payouts either. Is this something you have attempted or are you looking for clarification beforehand?
viral quest
Hmmm, I'm seeing an external account here: https://gyazo.com/68d7c037995b3be9eb3de9ed2a7f25ba is that what you're referring to?
maiden igloo
Okay I might have been looking in the wrong spot
I'm not seeing any payouts with delayed schedules on that view. In my most recent testing I see less than 1 day between initiation and estimated arrival.
viral quest
gah... now it is my turn to be a fool. Different vendor: https://dashboard.stripe.com/test/connect/accounts/acct_1KS2An4REnKoLbFl/activity
Should see a charge from last friday for a whopping .97 and then a bigger one on Monday.
maiden igloo
Wait wait wait....you mean Payments not Payouts okay....
viral quest
No I mean payouts to the vendor
You should see a ~9k balance of payments, a future payout for that amount, etc.
viral quest
Yessir, that is also what I see, but https://gyazo.com/57517942a31ad580110f3912323c0d10
And yup, you see what I see
mental haven
Ah these are pending payment balances, so the payouts havent been created yet
If you want to test the payouts in particular, you can use the test cards we provide to skip the pending balance stage and become available right away: https://stripe.com/docs/testing#cards-responses
the first two cards, eg 4000000000000077
This will increase an available balance immediately, allowing for payouts
viral quest
My understanding is that with manual payouts you can no longer see what transactions are associated with the payout
rocky chasm
Hello! I'm taking over, catching up now, hang on...
Yep, that's correct. With manual payouts there's no way to see what's in a payout because you're controlling them. For example, if two payments come in for $20 and $10 and then you pay out $15 where did the $15 come from? Was it $15 out of the $20? $5 from the $20 and all of the $10? Something else? You would need to keep track of all of that on your end.