#thatcantberight-subs-dashboard

1 messages · Page 1 of 1 (latest)

harsh shale
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Hello! What's your question?

valid wharf
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We have a Customer who seems to have entered a CC that was validated by the Billing Portal but couldn't be charged. We created a Subscription for them, but since we can't charge the card, the dashboard shows the Subscription as expiring "Tomorrow if payment isn't completed".

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My question is: Is there anything on the Subscription object itself (stripe.Subscription.retrieve) that would show that? Or is it safe to infer that based on the status": "incomplete"?

harsh shale
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The Expires "Tomorrow if payment isn't completed" can be inferred from status: incomplete. When a Subscription has that status, that means the first payment (that is attempted during creation) for a Subscription has failed, and unless it is paid the Subscription will automatically transtion to incomplete_expired after 23 hours

valid wharf
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Perfect. Thank you!