#technicalgun - card support

1 messages · Page 1 of 1 (latest)

jagged flame
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Hello. Can you share the request ID where you are seeing this issue?

undone current
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when i am making transection via card on app then showing this error

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and i had check on stripe logs

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"dispute": null,
"disputed": false,
"failure_code": "card_declined",
"failure_message": "Your card does not support this type of purchase.",
"fraud_details": {

jagged flame
undone current
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req_DVrzubIqUtXF41

jagged flame
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Ah looks like the bank declined the charge. I'd have the customer contact the bank and ask why

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But declines aren't our area of expertise here. We focus more on developer support with the API

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If you have more questions, I recommend contacting support: https://support.stripe.com

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

undone current
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l used same account for different apps but there is working transactions

jagged flame
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Gotcha. I recommend asking support for more info. They might can help more

undone current
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ok