#BenS-dashboard-fees
halcyon burrow
Hey! I don't believe they're listed in that specific view, no. Not even in live. I think that option being available in the type filter is a bit of red herring
What's the use case?
high mauve
We were just confused why it appeared to not be applied. Does this mean that there are certain circumstances where the 0.5% billing fee is not applied, or do we just need to look elsewhere? For context these are weekly/monthly subscriptions for end users
Either charged by our account directly, or through our test connect accounts
They're just simple recurring charges applied through our webapp via connect custom
halcyon burrow
The applicable fees will be applied, they just won't be listed on as individual items on that list. Look at any individual Payment Intent for the subscription and the fee will be broken down
high mauve
Ok that gives us further confusion because we are only seeing the base stripe fee applied. If using a US card for example the rate would be 2.9% + 0.5%, but we are only seeing 2.9%
For example we have a subscription of £10 monthly, the Stripe processing fee I see is £0.49 which equals 2.9% + £0.20, so I can't see where the 0.5% fits in
humble girder
where do you get the 0.5%?
oh the recurring fee for Billing
that is not part of the fee itself on charge
it's charged to you once a month in an adjustment to your Stripe balance
high mauve
Ah ok thanks, so is there any way I can see this tracked in stripe test mode?
humble girder
as far as I know, no unfortunately, the pipeline that tracks this and creates the adjustment only happens in livemode
high mauve
Ok good to know, thanks!
In live mode then, would I be able to track this through 'Payments > All Transactions > Filter > Type > Stripe Fees'?
humble girder
yes
high mauve
Great, thanks