king-invoices | Stripe Developers | Page 1

autumn stream Feb 14, 2022, 12:30 PM

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you should be able to configure it on https://dashboard.stripe.com/settings/billing/automatic (the 'Retry schedule' section).

rotund sorrel Feb 14, 2022, 12:32 PM

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i have that setup to retry after 3 days but ive had an invoice retry 6 times in the last 2 days

autumn stream Feb 14, 2022, 12:33 PM

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I'd suggest writing to our support team with the example invoice so they can help you look into it then!

rotund sorrel Feb 14, 2022, 12:37 PM

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the support chat seems to be down

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it actually looks like laravel cashier is retrying the incomplete payment rather than stripe itself

#king-invoices