#THT - transfers
warped wing
As far as I know you can't convert like this during transfer, no. You can contact support who can help you convert some of your balance: https://support.stripe.com/contact
What kind of payment flow are you using?
You might have a better time with destination charges moving to the connect account CAD balance automatically:
https://stripe.com/docs/connect/currencies#application-fees-for-destination-charges-and-converting-balances
torn pagoda
Thank you for looking into this!
Unfortunately destination charges do not fit our business model as we charge and pay out separately (we may pay providers even before receiving the customer payment).
The flow we use is simple:
Issue the invoice to the customer prior to an event and (as of now) - regardless whether it's paid - pay out the provider after the event completes. Basically - the charge and transfers are independent.
The reason I ask is because the dashboard does allow for this flow (albeit with an unwanted conversion fee) but it looks like we cannot select source account programatically.
Is the balance conversion something we can do regularly? That might help us save on some conversion fees.
Upd: Is there, alternatively, a way to make CAD payments go into our CAD balance (instead of auto-converting to USD) so that both balances replenish naturally?
warped wing
So, one second
If you create the transfer to the connected account, it should convert to their default currency automatically if they dont have a bank account
so eg you'd send you transfers as the usd amount with currency = usd
those go to the Canadian connected account, if it has a USD bank account it should just stay in USD
otherwise it should convert to CAD
torn pagoda
We can theoretically do that but we would then have to perform our own currency conversion as we use provider’s currency for both charging and paying out.
So on the dashboard - the user enters CAD and when selecting USD balance - a conversion is shown (and I’d done by stripe).
Is that flow not available programmatically?
warped wing
No, that currency conversion is only available in he dashboard currently, not the public API
So you need to apply your own conversion rate
I'd suggest writing in to support with a detailed description of your needs and use case here to see if there are any options available for your account
https://support.stripe.com/contact
torn pagoda
Sounds good, I’ll take a note of this and discuss the options with our team.
Thank you!
warped wing
NP!