#Origin - Magento
1 messages ยท Page 1 of 1 (latest)
Thank you
Hi. Looking into this. Will get back to you
Thank you, do you need any details from me?
Can you share any applicable request IDs?
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Sure, give me a few moments and I'll grab it for you
cus_L7WF8e8OQG1TjP
src_1KRHDIIKiimDzk5q8yxhF2dA
cus_L7WFGvPbCmujaS
src_1KRHD8IKiimDzk5qzAiYZ3Z8
That is what is created from one failed transaction (I think I've sent you the correct IDs let me know if not)
Oh no sorry. Can you send the request ID? It looks like req_123
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
req_anD789frxWelv1
req_HUlwwwFobvsql6
req_5WRoDQ2yg5n6Jh
req_vfQeLj0eVjtfuy
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Ok thanks. So it looks like Support: https://support.stripe.com/contact will be the best place to get this answered. We have someone who specializes in Magento support
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Thanks