#Alexa123456789 - Stripe website formatting

1 messages · Page 1 of 1 (latest)

split hamlet
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Hello. Can you try clearing your cache and reloading the page?

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@tight breach let's keep responses in this thread

tight breach
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Sorry Cleared history and cache on Chrome and still receiving same error after exiting browser and back in

split hamlet
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This is weird

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We aren't able to reproduce it

tight breach
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Do you see it?

split hamlet
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Are you using an old version?

tight breach
split hamlet
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Yeah that's the right website

tight breach
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What version of Chrome and Edge do you have?

split hamlet
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The latest for both

tight breach
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Do you know specifically what they are?

split hamlet
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98.0.4758.80 for chrome

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Also what does it say in your developer console when you load the page?

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Also try an incognito window

tight breach
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I don't know what that means developer console?

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Tried the incognito windo

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It appears to be working on Edge only at this time...I will regroup with my team to ensure we are all up to date, and reach out if I have further questions.

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Thank you.

split hamlet
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Ok sounds good. Sounds like a cache issue

tight breach
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We all have the most up to date versions of Chrome and Edge, and have cleared our cache and in Chrome tried Ignotio window and we are still getting that same page that I sent a screen shot of

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Our IT team stated this is not on our end

split hamlet
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We believe it is on your end, since we are unable to reproduce this and this is the only user report we've had of this issue. I'd tell your IT team to debug it a bit more

tight breach
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Ok thank you.