#frengster-payout
solemn lily
oh...sorry this is the ID po_1KEkSX2eIVpXj0n36LJlu8HW
sterile carbon
Payout should be released 14 days after the payment
What makes you think that?
acct_1JecP72eIVpXj0n3 has daily automatic payouts setup
solemn lily
oh.... is that so? what should we set that to? I'm just an assistant of the owner and not the developer. I was just assigned to trace a transaction that's why I'm lost with the codes.
I was informed that the setting 'Payout schedule': Daily -14 day rolling basis ensures that payout is after 14 days
sterile carbon
Where do you see that set? Are we looking at the same account?
acct_1JecP72eIVpXj0n3 is a connected Express account. Are you the platform?
solemn lily
yes..that is the same acount...
yes..I'm the platform...
that is a connected account
sterile carbon
You aware that the Express account can control their own payout schedule/settings, right?
solemn lily
That's what I've been told...
is there a manual or guide which I can read about setting the payout?
sterile carbon
solemn lily
I'll check this out.. Thank you for your help. Get back for more questions.
sterile carbon
Sure, np