#predeep-si
fresh patrol
Hi there, looking at the screenshot, this is a SetupIntent, this is used to collect the customer's PaymentMethod intended for future payment.
What are you trying to achieve?
toxic prism
hi, thanks for the response
some customers are reporting seeing 0 amount in the SCA modal after they add their card info when purchasing a plan from our webapp
fresh patrol
This is because for SetupIntent, it only authenticates with $0 during the setup (and if prompted for 3DS, hence why the screen is shown), there is no charge being made at the time.
toxic prism
the payment is also made for 0 amount
fresh patrol
toxic prism
fresh patrol
If you are planning on making a charge at the time the customer is being prompted, you should consider PaymentIntent and leverage the setup_future_usage field, to allow for this and future payments with this payment method.
https://stripe.com/docs/api/payment_intents/create#create_payment_intent-setup_future_usage
toxic prism
one user recently made a successful transaction for the same flow
let me share my current implementation flow
- create customer
- setup intent
- attach payment method
- charge the intent
note: we're not using stripe subscriptions in our app
this problem only happening for a few customers
- after creating intent customer, we're getting the message setup_intent.setup_failed in stripe
shy sorrel
yes that can happen, not all 3D Secure attempts succeed, maybe the user failed to complete the challenge. Normal.
toxic prism
actually I'm trying to understand the reason behind 0 amount shown in the SCA modal
shy sorrel
makoto explained it
that's what a SetupIntent is
if you use a SetupIntent, the 3D Secure page will have a zero-amount in it
so probably what you do is create SetupIntent -> then create PaymentIntent immediatly
which is wrong, you should just create the PaymentIntent directly and use that to collect + charge + save the card all at once (https://stripe.com/docs/payments/save-during-payment)
toxic prism
one user recently bought the plan successfully, using the same flow and the card was a 3D secure one