Pankaj - resource_missing | Stripe Developers | Page 1

rich plume Feb 8, 2022, 3:37 PM

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Can you share the request ID?

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It sounds like the customer object is missing in test mode

waxen heath Feb 8, 2022, 3:39 PM

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request ID??

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you mean ticket request Id or whatelse?

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req_xvSnyrhilxPvcR

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??

rich plume Feb 8, 2022, 3:44 PM

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That is the right request ID

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Looking

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Ok. So the customer ID you provided isn't on the account that the request was made from

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It is on another Stripe account

waxen heath Feb 8, 2022, 3:45 PM

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I am wonder why this is working other API why not with one that i created

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Yes

rich plume Feb 8, 2022, 3:47 PM

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That is why you are getting the error

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That customer doesn't exist on the account you are making the call from

waxen heath Feb 8, 2022, 3:47 PM

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I am making the from my website which I created drupal cms

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Is Cutsomer id provided by the strip?

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Are you there??

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I am not getting the concept of Customer ID

rich plume Feb 8, 2022, 3:53 PM

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Oh

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Are you not a developer?

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Is this a plugin you are using?

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Are you using a Stripe plugin someone else developed?

waxen heath Feb 8, 2022, 3:53 PM

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Yes I am a developer

rich plume Feb 8, 2022, 3:54 PM

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https://stripe.com/docs/api/customers/create

waxen heath Feb 8, 2022, 3:54 PM

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I am using comerce strip module in drupal

rich plume Feb 8, 2022, 3:54 PM

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Ah ok so this is a plugin

waxen heath Feb 8, 2022, 3:54 PM

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yes

rich plume Feb 8, 2022, 3:54 PM

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To get help with this, you should contact the plugin developer

waxen heath Feb 8, 2022, 3:55 PM

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Ok

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But why this is not working with my strip account

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whether its working an activated account

rich plume Feb 8, 2022, 3:56 PM

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We can't help with plugins. I would reach out to the developer

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The problem here is the customer object doesn't exist

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If you didn't write code to create customers, then you need to reach out to the plugin developer

waxen heath Feb 8, 2022, 3:56 PM

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ok

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You mean customer id a parameter passed through the website but in strip this parameter is no longer accepted

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Am I right?

rich plume Feb 8, 2022, 3:59 PM

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No

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Customer is an important part of the stripe ecosystem still

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The object does not exist

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That is why you are getting that error

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Again. You need to contact the plugin developer

waxen heath Feb 8, 2022, 4:04 PM

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Let me clear one thing

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Is customer in website strip call and customer is strip need to same?

rich plume Feb 8, 2022, 4:05 PM

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I'm not sure how your website or that plugin is set up

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But customer id is the customer's id in the stripe ecosystem

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It will correspond with the customer making a payment

waxen heath Feb 8, 2022, 4:07 PM

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but we using only credit card system

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not authentication type payment

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like use having exiting strip account

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*user

#Pankaj - resource_missing