#robertpartfy-reverse_transfer

1 messages · Page 1 of 1 (latest)

stable furnace
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heya @shadow herald, can you share what are your connected account types? i.e. custom/express/standard?

shadow herald
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express

stable furnace
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I can't think of any situation whereby the request to create a refund is able to be created, and the transfer reversal not occur for Express accounts.

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the reason is that you as the platform, are liable for any negative balance for your Express connected account

shadow herald
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well, in case the express account does not have enough balance to reverse the transfer, what happens in this case?

chilly sundial
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Do you have a specific case where this happened? If so, can you share the Transfer ID (tr_xxx)?

shadow herald
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i really haven't tried out whether this happens, i just wanted to check with you guys whether a refund can raise an error when reverse_transfer is set to true

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does this actually happen? or the reversal is not created (and performed) at all?

split bramble
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As @stable furnace explained, the platform is liable for any negative balances accrued on connected accounts (hence Connect Reserves):

When the connected account’s balance goes negative, Stripe will create a reserve_transaction on the platform account. If there are funds in the platform’s available balance to cover the full amount of the reserve_transaction, that is what will fund the reserve. If the available balance is insufficient to cover the reserve_transaction, the platform’s available balance will be drawn into the negative and a debit to the platform’s linked bank account will be initiated to cover the negative balance.
https://support.stripe.com/questions/reserves-for-connect-platforms-and-connected-accounts

Reserves for Connect platforms and connected accounts : Stripe: Hel...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

shadow herald
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i see. i thought an exception was rised, because when you actually try to create a transfer reversal by yourself (not via reverse_transfer parameter), an error is thrown, therefore i thought this was the case for refunds with reverse_transfer = true .

split bramble
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My guess is there's no Connect Reserve balance on the platform account, hence the error:

It is only possible to reverse a transfer if the connected account’s available balance is greater than the reversal amount or has connected reserves enabled.

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This should be easy enough for you to test with various scenarios

shadow herald
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alright! yes, i'm going to test this out to check what happens