#matan_g-disputes

1 messages · Page 1 of 1 (latest)

sweet root
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Hi! Sorry for the delay.

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What is "charge_refunded"?
This is the status when you refund a charge (this has nothing to do with disputes).

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In case I don't respond to a dispute, is it eventually turning to "lost"?
Yes

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In case I accept a dispute, what would be its status?
I'm not sure, I can check. But for you information this is what the doc says: "You can accept a dispute, effectively agreeing with the cardholder that the dispute was valid for the reason given."

solemn pulsar
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@sweet root thanks, yes I read that.
My only concern is how the dispute status changes when I accept a dispute.
According to the docs, it is not considered as "lost" so I wanted to make sure.

sweet root
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Give me a few minutes to try this.

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So yes, I confirm that accepting a dispute means its status will be lost.

solemn pulsar
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Got it! thank you.
So a final question @sweet root - if the status is "lost", is there any attribute by which I can know a dispute was accepted?

sweet root
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I don't think there's a way to see that in the API. Let me check...

solemn pulsar
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I will use Connect integration to handle disputes via API.
So as I see it, if I'm calling https://stripe.com/docs/api/disputes/close than internally when calling this API I can treat the status as "closed"
Otherwise I too don't see a way to know about it