stellarloony-popup | Stripe Developers | Page 1

knotty yacht Feb 7, 2022, 10:21 AM

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Hi! can you clarify your question? What Stripe integration are you using, and what exactly is the issue?

lone herald Feb 7, 2022, 10:22 AM

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i'm using Stripe Elements to setup intents

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i get the clientSecret from backend, open a Modal on frontend for user to enter their card details

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when confirmingIntent authentication popup opens

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but u can't click on that popup

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neither can u scroll it

knotty yacht Feb 7, 2022, 10:25 AM

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Thanks for the clarification! Do you have a link where I could reproduce this?

lone herald Feb 7, 2022, 10:25 AM

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don't have a link

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i'll try to create a codepen

knotty yacht Feb 7, 2022, 10:26 AM

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That would be perfect!

lone herald Feb 7, 2022, 11:06 AM

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hi, i couldn't reproduce the issue online, but this https://codesandbox.io/live/5e13b125fe5 code is similar to my project's

CodeSandbox

CodeSandbox is an online editor tailored for web applications.

celest copper Feb 7, 2022, 11:09 AM

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I'd suggest writing to https://support.stripe.com/?contact=true with a reproduction link and we can look into it. Really this completely depends on how the modal or popup on your actual site is actually implemented but if we can see a live example we can definitely find a solution of some kind.

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if you want a workaround you could present the authentication in different ways(https://stripe.com/docs/payments/3d-secure#custom-iframe) but I think the better solution is to report to us a reproducible problem with the popup and we can probably find a solution

#stellarloony-popup