#jamosaur-tax
crystal turtle
sub_1KP85TAdLZrMDcK6yoRxx4IM
north mauve
Thanks! Please give me a few minutes to look into this.
crystal turtle
req_R0MNag3lNscXyQ this is the request i'm using 🙂
https://gist.github.com/jamosaur/2d36bff47e874502186b2457196955cb here is an example response too!
olive bone
which specific part of the response is the issue?
the (lack of) tax on il_tmp_1KPC2EAdLZrMDcK6Boiq9MN3 ?
or the tax amount on il_tmp_1KPC2EAdLZrMDcK61a4N3kdI ? I don't know what you mean by "pro-rata element of the invoice" or "pro-rata tax" exactly so you'll have to explain this to me slowly :p
crystal turtle
Sure thing, you're correct with the line item there
the issue is that the tax amount on it is 0
where i'm expecting it to be a negative number for what's left of the period
it should be -4472 i believe 🙂
olive bone
hmm I have no idea if that's how this product is meant to work unfortunately. I would have said it' s 0 because how can you apply tax to a negative amount?
do check one thing though. In your request you pass tax_rates:"" for some reason. That unsets fields in the API usually. Can you repeat the request and not do that and see if it changes anything?
crystal turtle
i don't actually have any tax rates set, since we are using stripe tax and it's handled automatically
there's no difference if i don't send a tax rates attribute for the subscription items though!
https://stripe.com/docs/tax/faq#how-do-you-handle-prorations-and-taxes the documentation here does say that prorations will do negative taxes
olive bone
yeah, there was a bug when this first launched and tax didn't apply to proration properly, but that was fixed last year, so I suppose it's not that.
crystal turtle
that page does give a few "gotchas" but i don't think any of them apply to my situation here
olive bone
there's more things I could ask you but rather than waste your time I'd suggest you just write a detailed email to https://support.stripe.com/?contact=true with the requests and responses you make, and highlighting what you expected to see versus what you did see so we can investigate in more depth
crystal turtle
Hmm yeah I’ve been waiting for a response after a live chat I had last Thursday :/
olive bone
someone replied to you 22 minutes ago I think
crystal turtle
don't have anything in my inbox 🤔
i did request an email change twice, not sure if it's been passed on or not
olive bone
there's an email sent to your test@p....dy.com account and it also ccs your j***@up***o.com address