Canadev - failed payment | Stripe Developers | Page 1

buoyant imp Feb 4, 2022, 9:34 PM

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I am not immediately sure. Can you send me the payment intnet ID? (pi_123)

candid pivot Feb 4, 2022, 9:36 PM

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ok, it's in your DM

buoyant imp Feb 4, 2022, 9:42 PM

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I can see that we do have the last four digits of that card stored. Which page is it showing up as undefined on?

candid pivot Feb 4, 2022, 9:49 PM

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In the payment page

Capture_decran_le_2022-02-04_a_16.47.32.png

buoyant imp Feb 4, 2022, 9:49 PM

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Going to have to leave in a moment, I will put the payment intent ID here pi_3KP7KyK6yMoCZ6GN1QUMcZ4A

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Thank you. I will see if we can tell why that might be the case for that page

candid pivot Feb 4, 2022, 9:50 PM

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Thanks!

buoyant imp Feb 4, 2022, 10:02 PM

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Can you write in to our support about this? https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Unfortunately I cannot find much on this but support will be better equipped to investigate dashboard issues

candid pivot Feb 4, 2022, 10:05 PM

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Okay, thanks for your time!

#Canadev - failed payment