iron225 - account capabilities | Stripe Developers | Page 1

proven oak Feb 4, 2022, 9:26 PM

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What kind of connected accounts are you using? Express, Custom, or Standard?

sly cedar Feb 4, 2022, 9:30 PM

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I'm using this test account

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according to the docs, it is Express and Custom account

proven oak Feb 4, 2022, 9:35 PM

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You will want to go through Onboarding for whichever account needs the transfers capability https://stripe.com/docs/connect/express-accounts#create-link

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Or this for Custom https://stripe.com/docs/connect/connect-onboarding

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From that error message, it sounds like the account still needs info to be filled out so it can make transfers. Trying to find our doc on that specifically

sly cedar Feb 4, 2022, 9:37 PM

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ok, let me try

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so is it possible to transfer using test account?

proven oak Feb 4, 2022, 9:41 PM

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Yes, you just need to set up each account with the proper info for it

sly cedar Feb 4, 2022, 11:13 PM

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hi @proven oak

long blaze Feb 4, 2022, 11:13 PM

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👋 @proven oak had to head out, but if you have a question let me know

sly cedar Feb 4, 2022, 11:14 PM

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hi karbi

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I tried several times, but I cant transfer using test stripe account.

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I have to confidence that the transfer is all well using test stripe.

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I need your help

long blaze Feb 4, 2022, 11:15 PM

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Are you seeing a particular error? Do you have a request ID for the transfer request?

sly cedar Feb 4, 2022, 11:16 PM

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well, Im a beginner, so how can I get that request id?

long blaze Feb 4, 2022, 11:17 PM

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sly cedar Feb 4, 2022, 11:19 PM

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req_i2JPJIrojQb6Qq

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insufficient_capabilities_for_transfer

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have any idea?

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hi @long blaze

long blaze Feb 4, 2022, 11:28 PM

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👋 I'm still looking, we juggle multiple things in this channel so sometimes it takes a bit longer to get a response. Give me just a few more minutes

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So the issue here is that the connect account you're transferring funds to hasn't provided all the details needed to enable the transfers capability. You need to make sure you provide everything as seen in requirements[past_due] in this event (https://dashboard.stripe.com/test/events/evt_1KParf2QiKmoy7tyxmLvnDIj) so that transfers are enabled

sly cedar Feb 5, 2022, 12:43 AM

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sorry for late

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I cant visit that url

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error log is left, but event is none

haughty mason Feb 5, 2022, 12:46 AM

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When I look at the event I see the past due requirements are as follows:
past_due: [
"business_profile.url",
"individual.email",
"individual.id_number"
],

sly cedar Feb 5, 2022, 12:49 AM

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the failed transfer didn't displayed in event screen

haughty mason Feb 5, 2022, 12:52 AM

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The object displays in the Logs underneath the warning message. But that is not needed here because I have shared with you the information that is missing from your connected event

sly cedar Feb 5, 2022, 12:53 AM

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so what is the solution?

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I just use this test account

haughty mason Feb 5, 2022, 12:54 AM

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You need to provide that information for your connected account

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That's a bank account number

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You need to provide the fields I shared with you

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Try logging in as your connected account and going here: https://dashboard.stripe.com/settings/account

sly cedar Feb 5, 2022, 12:57 AM

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acct_1AF7hPE6KZSMDs3o

haughty mason Feb 5, 2022, 12:58 AM

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This account is not completely set up. That's why you cannot make transfers.

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You can get assistance with completing your account by contacting support

lost pagodaBOT Feb 5, 2022, 12:59 AM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

sly cedar Feb 5, 2022, 1:00 AM

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oh no...

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I just use test account to transfer. not real account

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😭

haughty mason Feb 5, 2022, 1:03 AM

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Test accounts need to be properly configured. We design our test mode to be a good representation of the expected behavior in live mode.

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I know it's a pain when you are trying to get started, but imagine how much worse it would be if you couldn't predict how Stripe would behave once you went live.

sly cedar Feb 5, 2022, 1:08 AM

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well, that is the live account.

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I have to change something that previous dev was made

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it works in live...

haughty mason Feb 5, 2022, 1:13 AM

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The test accounts still need to pass all necessary validation criteria to have transfers and payouts enabled.

sly cedar Feb 5, 2022, 1:14 AM

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thanks, I'm contacting with the support team

serene patio Feb 5, 2022, 1:53 PM

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Hi
I am facing some issue with Stripe Subscription API with connected accounts

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//Subscription
try {
$subscription = \Stripe\Subscription::create([
"customer" => "cus_xxxxxxxx",
"items" => [
["price" => "price_xxxxxxxxxxxxxx"],
],
"expand" => ["latest_invoice.payment_intent"],
"application_fee_percent" => 50,
"transfer_data" => [
"destination" => "acct_xxxxxxxxxx",
],
]);
}
catch (\Exception $e) {
var_dump($e->getMessage());
}

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#iron225 - account capabilities