#annabanana-consolidated-billing

1 messages · Page 1 of 1 (latest)

final lava
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Hi there 👋 hm, that's a good question. Please bear with me a moment while I double check if that's easily accomplished.

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You could use invoice items to represent subscriptions other than the one that the invoice was created for, but the tricky bit is that those other subscriptions will still try to charge when it comes time for them to renew.

spice robin
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hmm

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it should be ok if it's different start and end. I'm more curious about how to add them when I want them to be the same period start and end

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because I don't want a customer to get 10 invoices for each location on the same day

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and some customers would have 2 different subscription products too.. 😦

final lava
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It would probably be easier to build them all into a single subscription (if that fits your model).

You can't combine multiple subscriptions into a single invoice, so instead you would need to build a very custom flow.

spice robin
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and the custom flow is to build them all into a single subscription...

final lava
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The custom flow would be something along the lines of:

  1. Check all upcoming subscriptions
  2. Pick one to be the base for the invoice
  3. Create invoice items for that customer to represent the other subscriptions
  4. Finalize and collect on the new consolidated invoice
  5. Prevent all subscriptions other than the one selected in step 2 from collecting on their invoice. (There are a couple options here such as applying a credit balance so the invoices auto-pay from that balance or marking the invoices as paid-out-of-band)
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The exact flow would fluctuate based on when you plan to trigger it.

spice robin
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i see okay I'll play around with that

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thanks

final lava
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Any time!

spice robin
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how do i submit ideas?

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I want to be able to have consolidated billing in the feature because other payment systems offer it

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I also want to submit an idea for changing the text on the customer portal "your next renewal is feb 1 2022"

final lava
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My shift is ending soon and I can collect your feedback and provide to the the relevant teams, or you can submit your suggestions to our support team:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

spice robin
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ah okay my feedback is

  1. I would like to have consolidated invoicing/billing to ensure a customer doesn't receive multiple invoices if they're regularly paying for multiple locations every month. I don't want that customer receiving 10 invoices on the same day for the same products at different locations every month. Even for autopay they shouldn't have 10 card statements for this.

  2. I would like to be able to change the text in the customer portal under the product/subscription detail. It currently says "your next renewal is on feb 1". I would want an option to adjust text for that. Also curious if the first payment could say "your first payment date is feb 1"